AI workflow implementation
Give your people back the hours manual work takes.
We build AI agents that handle the repetitive work inside the tools your team already uses, so their day goes to the work that actually needs them. A person still approves anything that matters.
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Faster
80%
faster per file than the same work by hand
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Covered
78%
of customer questions closed without a human
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Live in
2-3 wks
from brief to running agent, not a transformation project
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Given back
20 hrs
a week returned to the team for the work that needs them
Figures reported by Ongi clients; they vary with volume and data quality.
It runs inside the tools your team already opens every day
- Gmail
- Slack
- HubSpot
- Notion
- Google Sheets
- Outlook
- Salesforce
- Stripe
- Jira
- Asana
- Google Drive
- Teams
- Xero
- WhatsApp Business
Work does not get lost. It waits.
Added up over a year, those waits cost more than the hire you keep postponing.
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An incoming document, waiting to be keyed in.
Your system of record stays wrong until someone types it in.
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A message in the shared inbox, with no owner.
Your response time depends on who happens to open it first.
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A ten-minute manual step, twenty times a week.
Over 150 hours a year, taken out of skilled work.
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A weekly report that's never quite finished.
You make the call on numbers a week out of date.
Your teams spend their days making up for what the systems leave undone.
Every one of these steps is a step someone does today.
This is the work that disappears into somebody's afternoon without anyone counting it. Nobody logs into anything new: the agent works inside your tools, and stops the moment a decision belongs to you.
Six workflows, and what they paid back.
Examples of what we build, not a catalogue: the same repetitive work crossing several tools every time.
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Operations
Client result
20 hrs
saved every month
Incoming files read, checked, filed
Every field is extracted and checked against the system of record; mismatches go to a person.
- 10 min → 2 min per file
- 150+ files a month
- Handled 80% faster
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Customer experience
Client result
78%
resolved without a human
Customer questions handled 24/7
The workflow answers from your approved documents and passes anything sensitive to a person.
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Knowledge
Client result
20 hrs
freed up every week
Internal knowledge, found in seconds
Ask in plain language; the rule that applies comes back from your documents, with its source.
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Oversight
Client result
6 hrs
of month-end compiling removed
Reporting joined up across your systems
Every number stays traceable back to the tool it came from, with no manual export.
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Reception
Client result
12 hrs
freed up every week
Enquiries routed, diary kept
Routing and appointments follow your written rules; anything needing judgement goes to a person.
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Revenue
Client result
US$45k
of pipeline opened
Outreach written for each recipient
Accounts are researched, the CRM kept current; nothing goes out without human approval.
- 50 → 200 emails a week
- +14 qualified calls
- US$12.5k signed in 90 days
Figures reported by Ongi clients; they vary with volume and data quality, and no names are published.
Yours not on the list?
Yours does not have to be on the list to be built the same way. Describe it and we will tell you honestly whether it is worth doing.
A chatbot suggests. A workflow finishes the job.
Projects that die in month three have skipped one of these four steps.
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Observe
Detect the document, the message or the deadline that starts the work.
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Understand
Retrieve the documents, the history and the internal rules that apply to the case.
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Act
Take the authorised action inside the tools your team already uses.
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Prove
Record what happened and escalate anything uncertain to a person.
A production system knows what it knows, what it is allowed to do, and when a human decides.
Who stays in control
You settle these four points during design, not after go-live.
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Grounded answers
It answers from your approved documents — no source, no answer.
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Least privilege
It gets the rights the workflow needs, and nothing more.
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Hosting, your choice
A private instance, European hosting or your own servers.
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Audit trail
Every action, decision and exception is recorded and reviewable.
Three tiers, three price floors.
No one can price a process they have not looked at.
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One process
Start with the process that costs you most.
starting from
€590 per month
+ €2,900 setup
- One workflow, built and integrated
- Scope fixed at the audit
- Monitoring and fixes every month
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Where most clients land
Three workflows
When the work crosses several teams and tools.
starting from
€1,900 per month
+ €5,900 setup
- Up to three linked workflows
- Everything in the first tier
- Exceptions surface in one place
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Whole chain
When more than three workflows have to hold together.
starting from
€3,900 per month
+ €9,900 setup
- Everything in the second tier
- Scope fixed at setup
- Priority maintenance and a direct line to both founders
The number of systems to connect, the state of the data and the volume handled all push the price up — we quote after the audit, never before.
If even the first tier is out of reach, we say so during the diagnostic rather than sell you a stripped-back version.
Prices exclude VAT; setup is paid once, and you can stop at the end of any month.
What people ask us before the first call
- Do we need to know what we want to automate?
- No. The diagnostic exists for teams who feel the friction but cannot say where it costs most.
- Is this just ChatGPT connected to our data?
- No. A workflow needs your business rules, access rights, real actions in your systems and an approval point; the language model is only one part of it.
- What if AI is not the right answer?
- We say so, even when it costs us the project. A conventional integration or a simple rule is sometimes safer and cheaper.
Show us the process your team hates doing.
Twenty minutes, one real problem, an honest view on whether AI belongs there — no commitment, no generic deck.